State Farm® Insurance Agent Ryan Crosby
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Liana Gagliano
October 31, 2024
"I have used State Farm for about 30 years. I've been with Ryan's office since 2000 or 2001. Up until about a week ago, I've really only dealt with Ryan who has seen me through dating and the divorce of my husband. At a meeting with Ryan and my husband to discuss Ryan continuing to take care of us both - Ryan pulls a book out of his desk and hands it to me from the social security office: "What Every Woman Should Know. I'll never forget how kind it was to provide me with that information. He helped my mother similarly after the death of my father. I have several stories detailing Ryan going above and beyond for myself and other clients I know. I emailed Ryan about a week ago concerning a question about my first claim. He was on vacation and cc'd Hannah Adams. WOW! He left me in excellent hands. Not only is Hannah nice, but she also knows how to take charge! She took it upon herself to reach out to the other departments who were supposed to be handling my claim. Then she followed up! More than once! I didn’t even ask her to. Hannah just wanted to make sure that I was being taken care of the way that she and Ryan takes care of their clients within the local office. This is not typical behavior from an insurance agency. Typically, once you sign up, it’s difficult to get people on the phone. Thats not the case with this office or with these agent. I cannot recommend them enough!"
"Liana!!!! Thank you so much for your kind words, and trust.it has been an absolute pleasure to handle your insurance needs from the beginning. Hannah is my right hand during claims times and she is darn good at it, thank you for your continued trust and again for such a heartfelt review."
Jerry Imprevento
October 31, 2024
"Hannah was a joy to work with and proactive in making sure everything with my truck repair went smoothly! Highly recommend Ryan and his team for all your insurance needs!!"
"Jerry Thank you for sharing your experience it has been our pleasure to handle this for you. Thank you also for your trust in us for over 25 years!"
Charles Barone
September 24, 2024
"I recently had an insurance claim with state farm insurance. I had the privilege of working with an agent named Hannah Adams at the Ryan Crosby State Farm insurance agency in Highland Mills N Y. I was guided through the on line process by Hannah who was available on line and she answered all my questions concerning my claim and was able get my claim settled in a timely manner. Very thoughtful and easy to work with. As always the agency and it's employee's have been there for me when needed."
"Charlie Thank you for sharing your experience, our entire team is the best, Hannah...Hannah is my right hand during claim time! Happy she has been able to help you!"
Z ZAC
September 23, 2024
"Having Ryan, Hannah and the rest of the State Farm team available to assist us has been an amazing asset. They have been a tremendous resource and assistance in helping with claims, information and general insurance questions. We can not be more impressed with the service and knowledge they bring to the process."
Anthony Linton
September 20, 2024
"Jillian was delightful and very helpful. Always informative and many love her."
Victor “95KDX200RIDER” Russo
September 20, 2024
"I’ve been with State Farm for some time now with Nicole as my agent. When the need for a new policy came up she wasted no time getting me set up properly. Quick turn around time, prompt responses and all questions answered no problem! She is an absolute pleasure to work with"
Diego Bastone
September 19, 2024
"I’ve been a client of Sergio’s at Ryan Crosby State Farm office for 5 years now, and the experience has been amazing! Sergio Castellano is knowledgeable, attentive, and really takes the time to listen to my needs. The energy in the office and even over zoom or telephone is always positive, making each interaction hassle free and extremely enjoyable. I truly appreciate the communication, professionalism, care and attention Sergio provides. I Highly recommend him for any of your insurance needs! Thank you again Sergio!"
Ronnie Fisher
September 19, 2024
"After all the searching and headaches I had, I finally found the perfect agent, Nicole she helped me find what fits me the best and helped me get the best rates. Nicole has great customer service, simply the best."
Hayley Bender
September 19, 2024
"Jillian is terrific! Very helpful & knowledgeable. Wonderful customer service!"
Brian Hettich
September 19, 2024
"Jillian is great so helpful. Very informative Great customer service answering all my questions saved me money can't thank her enough"
Becki Lane
September 19, 2024
"Jillian was wonderful! So helpful."
Joseph Santo
September 19, 2024
"Ryan Crosby and Matt are great people who have your best interest in mind."
H. A.
September 19, 2024
"Great experience! Had a few different questions about various parts of my policies and Jillian G. was amazing. She was able to answer all the questions she could, and guide me in the right direction for anything else. Awesome office environment and great service. I am a very happy customer of 20 years."
Kemely Fisher
September 19, 2024
"Great staff and Service!!! Nicole is top Notch!!!! Anyone needs things to be done fast and correctly look for my girl Nicole!!!"
"Kemely thank you for your kind words, Nicole is a gem we are happy she has been able to help you. "
Bill Fitch
September 19, 2024
"the service, attention to detail and follow up provide by Jillian Gill was top notch!!"
"Bill thank you so much for your kind words, Jillian is excellent at what she does!"
Sherrie Stewart
September 19, 2024
"Jillian is amazing! She was so informative and helpful. Changed my opinion of insurance reps!"
"Sherrie thank you for your review. Jillian is very informative and appreciative of anyone who she works with. "
Donna Coviello
September 5, 2024
"I have been with Ryan Crosby, as a customer for 18 years. He is truly a remarkable agent for State Farm. If you need help, he gives it without question. He provides advice and insight without reservation. And he goes above and beyond willingly. And not just for me - I personally witnessed him give up his free time on the evening of his own birthday to assist a neighbor when a tree fell on their house and car. He truly exemplifies the State Farm company motto"
"Donna, Thank you. It truly is a pleasure handling your insurance program. People like you make jobs like mine easy and enjoyable. Thank you thank you. "
Mordechei paneth
August 27, 2024
"I had a great experience with Ryan Crosby, my car insurance agent. He took the initiative to call me and make sure I have the lowest premium possible. His dedication and personalized approach were truly impressive. It's clear that he genuinely cares about his clients and goes above and beyond to provide excellent service. I highly recommend Ryan to anyone looking for a proactive and attentive car insurance agent."
"Thank you Mordechei, please tell everyone about us!"
Suzanne Dunay
June 28, 2024
"Nicole Werner Was so helpful, got me all set up on insurance for 5 cars, a boat, home insurance and a health plan. I had all this with several different companies and she saved me money. I also reached out to her and she returned my calls right away. Great customer service."
Ronald Liotto
May 24, 2024
"Ryan and Serigo are the best. I have dealt with this agency for quite a number of years. The staff are very helpful, very polite and they will always get back to you with any problems you have. Its Great to do business with them."
"Ron,THANK YOU! We are happy to take care of your commercial needs!"
Nicoya Jones
May 23, 2024
"Sergio was so pleasant and friendly! He was also very responsive with any questions or concerns I had!"
V Rivera
May 23, 2024
"Nicole, I must say, she is truly a gem. Nicole's professionalism and expertise shine through in everything she does. I highly recommend working with her on all your insurance needs- you won't be disappointed!"
Emilian Siedlecki
May 22, 2024
"I’ve been with State Farm for about two years now, and Nicole is my agent. She is an absolute pleasure to work with. I call quite often with questions and she always calls back promptly with an answer. I enjoy just speaking with her. You can tell she enjoys her job and truly cares about her customers. I recommend her to anyone looking to have your insurance needs taken care of correctly and quickly. Ask for Nicole!!"
"Thank you for your kind words! Please share with everyone."
Ecinaj Jones
May 22, 2024
"I have enjoyed dealing with Nicole for my insurance. Service with you is always timely and pleasant. Thank you so much for your excellent service, patience and consideration of my insurance needs. I will most definitely refer you to all my friends & family."
Jen Jerez
May 22, 2024
"Nicole Werner is a wonderful insurance agent and was able to help us get a great quote for our homeowners insurance!"