State Farm® Insurance Agent Ryan Crosby

"I have been working with Nicole Werner for quite a few years! She is the most organized and prompt insurance representative I have ever worked with! If you need something completed and accurate she’s the one. She hands on. There’s no waiting you are treated like you’re the only person on earth! I call she picks up! I need new insurance for a new car, the cards at the dealership within minutes! I have questions on life insurance, she picks up the phone! All I can say is Nicole is a five star rep! I wish there were more stars to add to this review! Thank you Ryan for having such a great employee!"

"I called in last week and spoke with Nicole at this agency, and I’m so glad I did. I was looking to get a quote, but due to a few recent accidents I wasn’t eligible right now. Nicole still took the time to go over all of my current coverages in detail, letting me know I am not properly covered. Even though I am not getting auto insurance with her right now, she educated me on life insurance and I hope to move forward with that. I will be in touch with her in a year to get another quote. Cannot recommend her enough. Nicole’s knowledge, patience and professionalism are unmatched. Thank you!!"

"I work at a local dealership and call multiple insurance companies daily, I had the distinct pleasure of dealing with Nicole who was more than happy to help, friendly, informative and mindful of my customers time. After having a nice conversation with Nicole I asked if she could run my personal insurance. The rates came in similar and she told me to stick where I am and that she will follow-up with me upon renewal. Later that week, she showed up to our dealership with lunch and business cards to introduce herself to myself and my co workers. She has helped me with multiple customers since then either save money or get insurance for the first time. I highly recommend Nicole working with Nicole if you want a professional, knowledgeable insurance agent who is great at communication and extremely honest."

"Hey Ryan, I just wanted to take a few minutes to let you know what a huge joy it is to work with Nicole Werner. Every time we speak, it is always at the highest level of professionalism and it gives me a great sense of security that the job will get done. Working with her I went from just a car insurance policy to a car/life insurance policy at a great cost and thats very comforting. So my hat is off for the great job Nicole is doing for you and the whole State Farm team. Have a wonderful weekend. Justin Denenberg"

"I cannot say enough good things about Nicole. I was referred by a friend and I was hesitant to leave Geico after 20+ years,but needless to say I'm glad I did. Not only did she save me over $2000 for the year, but I now have a personal agent I can call anytime. She was such a pleasure to deal with, extremely knowledgeable and personable. I look forward to working with her in the future, and I will be sending everyone I know her way. Thank you Nicole!!!!"

"I primarily speak with Nicole at Ryan’s office but have dealt with Ryan as well as some other people. Each person has been extremely helpful, kind and courteous each time I’ve called (and I call a lot!). Nicole is my primary go to, she answers me promptly, always gets back to me when we schedule a time to talk. We spoke a few months ago when I needed a policy separation from my ex and the process was flawless thanks to her! She went into great detail about other policies offered by state farm and I decided to get a disability and hospital policy and thank God I did because 3 months later I needed it!! She is so knowledgeable, personable and kind. When I broke my leg last week she even offered to help me if I needed anything, and I know she genuinely meant it! I sometimes ask questions multiple times because my mom brain gets the best of me, she never gets annoyed or frustrated, it’s always no problem for her to repeat anything! I honestly can’t say enough amazing things about this group, I moved out of county and still refuse to use anyone else. The customer service all around is fantastic!"

"I really cant recommend ryan crosby insurance enough. Every time i call everyone is so polite and friendly and makes my insurance transactions a breeze, especially nicole who goes above and beyond every time i call. She knows exactly what she is doing and is by far a huge help. She always has a cheery and joyous attitude every time i call and explains the process and really makes me feel like I'm cared for. If you want an insurance company that actually cares about there customers and doesn't give you the ring around bs every time you visit or call, do yourself a favor and call ryan crosby insurance"

"Had The worst experience ever with this agent!!!!! Was sent from one person to another to cancel my policy and they didn't allow me to cancel! Horrible customer service!! please stay away!! Thanks for your response but good customer service you should always give no matter what the situation is! The way you treated was mean and so not businesslike!!!"

"Was referred to go see Nicole and It was the best decision switching and going with her and this Agency. She was such a pleasure to work with and so accommodating. It was the lowest rate I got by far and hands down the quickest and easiest process. The whole staff here is fantastic but Nicoles a rockstar, would highly recommend. Im very appreciative for everything, thank you so much for the great experience"

"My husband and I decided to end our car leases and we while we were taking care of purchasing our cars, we were asked about what insurance we used. I was then introduced Nicole Werner from State farm. I wish that I would have spoken to her a long time ago! Her knowledge and personality impressed me so much that it was so easy to SWITCH from my previous agency. I have saved so much money and most importantly have a new agent that cares about her customers."

"Nicole was and is by far great! She is very helpful and when I cannot communicate through phone, she has no problem speaking with me via email. I was going through Geico and my month payment was too high. She lowered my rate to almost half of what I was paying with them. Very quick as well so I don’t have to spend much time on the phone when I do speak to her. Thank you very much for you help!"

"First and foremost let me conclude that I do not know Ryan Crosby but from the looks of it, he does great work. Sergio Castellano contacted me about becoming covered with state farm. I politely accepted and worked with Sergio to get the ball rolling. Due to excessive calling and emails from Sergio I felt harassed. His last email to me seemed threatening . I called Sergio to clarify whether or not their was any miscommunication as I might have interpreted the email the wrong way. All in all, I just wanted an apology which was not admitted by Sergio. Instead, as a first time customer I am with state farm, he argued with me. Reluctant to apologize after several minutes going back and forth and exchanging words. He even cited “good luck driving your car and having no insurance” which he then proceeded to hang up the phone on me. This guy is egotistical, arrogant and doesn’t have the slightest idea of customer service. As someone pursuing a PhD in psychology, I know communication very well. Personally, deal with someone else in their office."